Please contact Lufthansa as soon as possible after your flight for any reimbursements. Carriage must be booked and paid for on lufthansa.com or at a travel agency before commencement of travel. Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Probably to facilitate service, again at the expense of customers. The amendment fee is not refundable and is forfeited if you do not board the flight. If an unforeseen flight disruption results in you needing to be rebooked onto another flight, on which there is no equivalent seat available to you. True for all US to EU flights as well. Currently, seat selection is free during check-in, 23 hours before the flight, and paid at any . As a matter of fact that change was enough to where I now AVOID Lufthansa whenever possible! At least my United Premium Economy seats never changed and my departure is on time Isnt the stamp something they find on their own when they flip through you passport when you depart? You can also update your saved preferences, contact and frequent flyer details at any time. Atleast, i hdve decided not to travel by this airline. Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. Turkish took good care of me - but I thought it was strange. With a 180-degree recline, these seats can become flatbeds. Then as now, paying considerably more than other carriers for the direct flight and Lufthansa quality. So, in sfo I hoped to choose at the airport. Not being frequent plane travelers we thought this was prudent.. not inclined to argue with the German police as a foreigner! Untrue - just flew two international eco light legs with the liberty to choose any seat at check-in. To do this, find your trip under My Bookings. And yet their pricing still screams full service carrier.. LH has lost its way, the brand positioning is a mess and customer service at all-time lows: They position LH as premium, yet create these ridiculous light fares. You also get a decently priced on-board snack/drink selection with LCCs, unlike LH Group airlines, which either don't offer any food at all, or go bananas with the pricing, hiding behind the "organic" and "premium" stickers. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). Others too. That is decent. It is usually labeled "Airline Reference Code" or something like that. Lufthansa's Economy Light fares don't include seat assignments in advance. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. No so fast! Now the system will automatically assign you a (probably middle) seat, and if you want to change it, youll have to pay. Photo: Vincenzo Pace | Simple Flying. Hi stillaliveca I have flown a number of Lufthansa flights like your within Europe. I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. About 12 years ago, I bought flights on Delta that put me on Air France iron. Guests will have control of a heating/cooling system for the nearly one-meter-wide seats and access to wireless charging stations, full suite-width screens, shoulder sink-ins, and personal wardrobes. In such a case, you can change seats free of charge. The hopeful in me is praying that they oversold. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. https://www.lufthansa.com/de/de/Sitzplatzreservierung. Any idea whether this will affect FTL/SEN/HON members as well? I think that Lufthansa can now be called a low cost airline after all these changes! Those traveling Economy Light, the base fare, will now be randomly allocated a seat and have to pay to change this. Like that old Seinfeld episode when Jerry rents a car Lufthansa knows how to take the reservation (and the money) but does not know how to hold the reservation, which is the point of the reservation! What happens if you can't produce an entry stamp? As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . So, in sfo I hoped to choose at the airport. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. They have adopted so much of cost cutting measures which reflects in their service quality, type of meals, cleanliness and upkeep of aircrafts, unfriendly crew behaviour etc. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. Wizz Air baggage allowance 5:52 pm. Lufthansa Miles & More Program Changes 2024, German Politicians No Longer Get Free Lufthansa Elite Status, Qatar Airways Wants To Buy Lufthansa Stake (But Probably Wont), Please view our advertising policy page for additional details about our partners, Do include a carry-on, the standard food & beverage offerings in economy, and the ability to earn miles and status credits, Dont include seat assignments in advance or refunds; for a fee you can book advance seat assignments and get a checked bag. As Lufthansa described this option up until now: Of course, all the remaining seats can still be selected free of charge once check-in for the relevant flight begins, usually from 23 hours before departure. Anyways, we are leaving tomorrow and somehow, we will get them to refund out seat fees. Jo Jo RabbitThanks! His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. But very sorry to say my experience vey recently on my travel from Dallas to Mumbai via Frankfurt had been very pathetic. Of course, he proceeded to tell the flight attendant just exactly how important he was to the whole health of Delta airlines. How can such an airline still have such a loyal following. Yes, Lufthansa Express Rail includes an advance seat reservation. 2. 2.1. Just told me I couldn . 3 times in the last three months when departing FRA for the US the policeman manning passport control has told me they can't find my entry stamp into the EU. Got to the gate with my boarding passboarding denied. Pretty soon, they should all be wearing Black Shirts and a Swastika. An advance seat reservation only applies per flight segment. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. In a bid to increase revenue, Lufthansa has introduced an 'amendment fee' for passengers looking to change their seat assignment. With the strike, I am not calling today as they have a warning on the phone that it will be a very long wait. I had to check in, pick seats, and make amendments on two of the airlines with no problem. Book your preferred seat when booking your flight. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. In principle, upgrade offers can be made on all Lufthansa flights up to 48 hours before departure. Using your booking code you have access to all your flights. 6 years ago. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. Carry out upgrades, receive special access to advance seat See more about our ethics policies here. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. I am posting this out of frustration and to give others a heads up about booking this codeshare. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. Please note that a confirmed advance seat reservation does not constitute a legal right to a specific seat on board the aircraft (e.g. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. And finally Miles and More is a waste of a program, incredibly stingy with both miles and promotions. What do you think about Lufthansa's new seat policy? Conclusion. He gets angry at me and closes the door and says no more boarding. Per Lufthansa website. I go to the gate and find that I have been pushed all the way back into the airplane without notification nor explanation. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. At least for us, our United Flight to Munich in Premium Economy was much better than I expected. Surprisingly decent food and more than expected. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. I couldnt of course. were in the same boat - the closest thing to an explanation I got was that they did it this way to merge passengers who bought on Delta with AF, and they prioritized families with children to ensure they sit together. Service and perks were mediocre at best. The flight is operated by Lufthansa, Lufthansa Regional (Air Dolomiti, Lufthansa CityLine) or Lufthansa Express Rail (DB). : 0 800 - 83 84 267. This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. Others too. The seat is reserved at least 52 hours before departure. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. United has nothing to do with Lufthansa's seat reservation issue or system They only get the seat assignment info for them which is why it appears on our United App. their Companions). Please note that passengers who have purchased an Economy Light fare on a continental route and have not made an advance seat reservation that is subject to a fee before checking in cannot change the seat offered to them at check-in without payment of a fee. There are no operational reasons that would prevent a seat change. Ended up in a middle seat in row 50. Some of these are linked to specific airlines. First off, there is a strike at German Airports today. and when leaving Germany they demand to see your entry stamp into the EU.. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. Posted by Darcy. You make changes to your journey and thus alter your route. Country and language selection; currently. Passengers who have already purchased an advance seat reservation can change free of charge. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Issuance of travel documents (tickets) 14 days before departure. On all of these flights I ended up getting my prefered type of seat - a window seat when I checked in. The plane took off on time and arrived 45 min early and was not packed. If you only want to purchase upgrades for some of the passengers in a booking, please contact a Lufthansa Service Center. You are able to carry out the instructed tasks without the help of a companion, parent or other relative. Well Lufthansa if I don't want a seat you choose for me , then I simply won't fly with you. Never understood how seat reservations are lost. The flight is no longer a pleasant flight. I will wait until tomorrow or so. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . They keep you in Germany forever? You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. I was able to upgrade ORD-MUC with miles, but realized my FRA-ORD return is N Class, not upgradable, and we can't select seats until check-in. I've been flying with LH since 1982 and they have progressively become worse and worse. 7. Lufthansa is no longer 5-Star airline!!! I was offered a refund for the seats but I have yet to see it. However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. Seat changes may be made due to operational reasons of the airline. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. You can only switch your seat to another seat or at a lower price. I just checked in for our light on United and they send me to Lufthansa to reserve seats. The only thing I dont blame them for is their current business class product. Unaware at the time of booking, we wouldn't be able to select seats on a code share. For Friday, 17 February, the German union ver.di has called for a one-day strike at various airports in Germany. After your booking has been confirmed, you can reserve a seat up to 52 hours before departure. Have connected through MUC a few times from non -Schengen countries and no issues at all. Please note that refunds cannot be issued directly at the airport or on board the aircraft. I come back later and I am told to go hurry, the gate has been changed a 10 minute walk away. Absolutely ridiculous they are a 5 start airline. SO ! I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. Book your flights with Yatra.com and hold your seat for free. I flew with them last month for the first time. Lufthansa HON Circle Members and Senators can reserve their seats in advance free of charge irrespective of their travel class. My return didnt! BTW , " Martin" is an idiot! Well of course Lufthansa is simply trying to get people to avoid buying the economy light fares and trade up. more, You seem to have JavaScript disabled. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Save. Since I posted we have called Lufthansa 4 more times in an effort to resolve our issue.
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