2700 Dollywood Parks Blvd. The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. Please call 865-428-9553 or see our Auditions page for more information. And for new and existing bookings created by Jan. 31 for any sailing . Smoky Mountain Cabin guests can also park for FREE. We do not accept partial payments or deposits. Otherwise, your groups refund will be adjusted accordingly. If you bring your own stroller, they may be carried onto our trams but must be free of little passengers. Track Your Return. If youre visiting us with children shorter than 48 inches in height (or youre just not sure), visit Dollywoods Centralized Measuring station located on Showstreet between Rental Services and the Ride Accessibility Center. What's new at Dollywood this year - WATE 6 On Your Side Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. Service animals must be under the control of the owner at all times and should remain on a leash or harness at all times while at the Property. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Returns and refunds policy templates for online shopping sites Dollywood is open with new guidelines to prevent spread of COVID-19 If your child is old enough, designate an easy-to-find meeting place to gather if someone gets lost. Dollywood reopens during coronavirus pandemic with new safety measures Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. Subscribe to our newsletter, special offers and promotional emails. However, our TimeSaver Pass is offered for an additional fee which can help you save time by avoiding long lines. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. The following provisions apply to the Purchase of all Items at or related to the properties owned or operated by Herschend (each, a Property and collectively, the Properties) or during your participation in any activity led, organized, arranged, promoted, and/ or sponsored by Herschend, whether taking place on the Properties or elsewhere (collectively, Herschend Activities): Make Dining Reservations at Song & Hearth. Try out our tool below to find the answers to our most common questions quickly. All persons, bags, and belongings in, on, or about the Property are subject to security and safety searches, including physical screening and metal detection procedures. I felt safe reading the Dollywood Covid policy but I felt much less safe when it was not enforced. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. As unprecedented protests against China's zero-COVID policies escalated in November, Li Qiang, the man recently elevated to No.2 on the ruling Communist Party's Politburo Standing Committee, seized the moment. Dollywood is pleased to offer both Daily and All Season Refill Souvenir mugs. The Smoky Mountains Sightseeing Flex Pass Titanic Museum Pigeon Forge Admission Ticket. Family restrooms featuring their own private entrance are located in Country Fair, Owens Farm, Wilderness Pass and Showstreet. Enhance your visit! Set in the region's foothills, the amusement park is located at 2700 Dollywood Parks Blvd, Pigeon Forge, TN 37863. Standard parking is $20 per car or $25 for oversize vehicles like RVs. As Covid rages on, Australia's live arts industry is once again in a precarious spot. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. Limited Park Capacity, Advanced Reservations Required. Please contact us at (888) 428-6789 to make changes to your group reservation. Along with watching the actual ride or attraction, the symbols are posted to help Guests make a more informed decision as to whether or not they wish to participate. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) Temperature checks will no longer be required before entry for the public and employees, but people will still have to do self-assessment health screenings before entering the park. These markings were almost universally ignored and again no reminders were issued. Cell phones and other devices should not be brought aboard any attraction. This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) Disability license plate or hang tag must be visible. Your email address will be validated and you will be asked for additional information to continue with your purchasing. What the Flexible Refund Policy? | Disney Cruise Line - Go.com Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. (except for special events as designated by the Property). If it has been 4 or more years, you must purchase a new season pass. But please let us know if you continue to receive this issue at 1-800-Dollywood. Guests must use designated walkways throughout the Properties. We offer both Regular and Unlimited TimeSaver options. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . Everyone is required to wear mask & social distancing. All in all we had a great time & felt very safe. Dollywood said it is providing refunds on a case-by-case basis within 30 days of the request. However, guests are allowed to bring one unopened bottle of water per person. Due to health & safety regulations, outside food, beverages, glassware & coolers are not permitted inside Dollywood or Dollywood's Splash Country. Park Hours Sign In | Register Search. Free parking applies for visits after Gold or Diamond Season Passes are purchased. Apologies for this! Since the onset of the pandemic, we have closely monitored and assessed virus rates, public health recommendations, regulatory requirements, and agency guidance to inform and implement our safety protocols. Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Reservations including reserved group meals and Dolly Parton's Stampede/Pirates Voyage combos must be paid 2 weeks in advance. Dollywood was originally scheduled . Dollywood Theme Park. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. Refund Policy: No refunds or exchanges on any attraction, event or show tickets with the exception of tickets to Walt Disney World Parks. These Terms are subject to change by Herschend without prior notice at any time, in our sole discretion. You can bring your own or Dollywood offers strollers for rent on a first-come, first-served basis. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Canceling A Trip For COVID And Need A Refund? An Expert Says Travel Tickets allow Ticket holders admission to Properties only during operating hours of the applicable Property. Dollywood is expected to reopen sometime in early June and we know that visitors will have lots of questions about what to expect under the new guidelines and safety measures. No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Personal or commercial drones (unless approved by Herschend in advance in writing) or other unmanned vehicles or equipment whether piloted on or off of the Property. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Guests will be screened with a health assessment. With aMy Dollywood Account,you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets plus exclusive discounts and speedy renewal. Like many parks that are reopening across the nation, Dollywood is requiring (nearly) all guests to place reservations before their arrival. Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Just download the Dollywood mobile app for iOS or Android. Unescorted children will not be admitted to Dollywood. Dollywood's Splash CountryDollywood's Splash Country's Calming Area is a private, gated environment with natural surroundings, rocking chairs, therapy balls, a chalk board and a weighted lap pad.To gain access to this area when you visit the park, stop by Splash & Dash, the Hospitality Booth, or the Safety Office and a Host will assist you. Refund Policy Generator - Free Template for Your Website - Shopify Lost and Found opens one hour after park opening and closes when all guests are out of the park. They will not be distributed just because it rains. The park will reopen to the general public on Wednesday with limited capacity and mask regulations. We value your safety. Please see ourGroupssection for more information. Delta Air Lines has updated its policies for workers who get sick with the coronavirus, soon after the Centers for Disease Control and Prevention shortened its recommended isolation . Contact Us | Dollywood Parks & Resorts Excessively torn clothing is not permitted. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. Changes to reservations that involve a reserved group meal, Dolly Parton's Stampede and/or Pirates Voyage must be made at least 2 weeks prior to your scheduled visit date. Reservations consisting of admission tickets and/or cash value meal vouchers only may be paid in advance or upon arrival. Dollywood is happy to publish wait times for its most popular rides so you can spend less time in line and more time creating memories. Please ask any host for assistance. Dollywood & Dollywood's Splash Country will issue a rain check if the length of your visit is negatively impacted due to weather. We're here to help; below, we've highlighted a few of the most common questions about visiting the park, along with easy-to-understand answers. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. Online travel agencies can't preemptively issue a refund to someone without someone at the hotel or airline signing off on that refund. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. Final counts on reservations that include Dolly Parton's Stampede/Pirates Voyage tickets as well as reserved/catered group meals are due 2 weeks in advance. The Oxford COVID-19 Government Response Tracker (OxCGRT) plans to stop updating its global database on policy responses to COVID-19 at the end of 2022. Plus, learn more about TimeSaver H2O and how you can enjoy More Time, Less Wait! Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. During the colder months, closures are based on temperature. 1. Operating hours for the entire season are published as soon as they become available, but are always subject to change. Dollywood is NOT. There were also multiple markings on the floor regarding safe distances. 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900. are your best value if visiting more than one time during the season. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. Return Costs. ], we will extend our returns policy from 60 days to 90 days from purchase date, to allow flexibility for our customers choosing to return products. (Ihor Reshetniak/iStock/Getty Images) In the year since COVID-19 forced most colleges and universities to shut their physical campuses, lawyers have filed more than 300 cases on behalf of students and parents demanding refunds of tuition for educations they deemed to be either substandard or not what they were promised. Dollywood has . dogs). Dollywood is a magical place, but a fair amount of effort can go into planning even a brief visit to this beloved theme park.From dining to strollers, the logistics may seem hopelessly confusing to the uninitiated. COVID-19 policies. When will Dollywood reopen after coronavirus pandemic? During these times we invite you to visit indoor attractions, shops or restaurants until the severe weather passes. Yes, sometimes you go to try out a bucket list of rides. Park Hours Sign In | Register Search. Passholders who have missed an Installment Billing payment will need to contact 1-800-Dollywood before you can renew your passes. Children can ride if they meet both the minimum height requirement and additional rider requirements as established by the ride's manufacturer to ensure Guest safety. However, some AAA chapters have opted to sell Dollywood and Dollywood's Splash Country tickets. What Covid-19? - Review of Dollywood, Pigeon Forge, TN - Tripadvisor Dollywood and Coronavirus: Everything You Need to Know - Smoky Mountains Dollywood Reservations during COVID. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. If the park experiences rain for more than one hour on the day of your visit, we will gladly give you a raincheck to return another day. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Dollywood refunds - Pigeon Forge Forum - Tripadvisor Companies are having to dig deep for refunds and some have been refusing, or pressuring people to accept vouchers and the Competition and Markets Authority (CMA) has set up a COVID 19 Taskforce to . To find out more information please call 1-800-Dollywood (1-800-365-5996) in advance of your visit to speak to an attendant at our Ride Accessibility Center. Dollywood and Dollywood's Splash Country tickets include all rides, shows (except special ticketed events), museums, crafts and other attractions (except for our paid games). Terms & Conditions for Dolly Parton's Stampede Website Ticket info. Rain checks will be valid for one-day admission on any operating day in the current operating season. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Terms of Sale | Dollywood Parks & Resorts Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. Dollywood and Dollywood's Splash County will reopen June 17. For your convenience you may have your hand stamped at the exit. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. The Dollywood Emporium, Gazebo Gifts, Mine Shaft, Ranger Supplies, Temple's Mercantile and Hillside General Store have an assortment of over-the-counter medications, sunscreen, bandages and other items that might come in handy. This means you can rent and float from locker to locker without having to pay for each new locker.All lockers are sold on a first come, first serve basis. Facepaint that completely covers the face or alters the identity of the Guest is not permitted. You agree to comply with all the applicable rules, policies, terms and conditions ("Event Rules") for each Event. Please see ourDirectionspage andDestination Mapfor a map of the area. To help struggling taxpayers affected by the COVID-19 pandemic, the IRS issued Notice 2022-36 PDF, which provides penalty relief to most people and businesses who file certain 2019 or 2020 returns late.The IRS is also taking an additional step to help those who paid these penalties already. Rain checks MUST be obtained before leaving the park. The revised policy a year later [] PIGEON FORGE, Tenn. (WATE) Dollywood has revised its COVID-19 safety protocols that now allows guest who are fully vaccinated and children 12 and under to . We understand that rain can . All payments must be made in full. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. Operating hours of Properties are subject to change without notice and without liability to Herschend. (There are also "mask-free break zones" but social distancing is still enforced.) PLEASE READ IT CAREFULLY. while the rest of the group rides the attraction. Please contact us at (888) 428-6789 if you need to cancel your reservation. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend. How they handled so many visitors Everyone so friendly.Loving want they do.We enjoy the many shows.They have chosen the right preformers. Click herefor a complete listing of shows and rides available to TimeSaver users. The park is only allowed at half capacity. Answer 1 of 8: We are planning a family vacation to PF for the first week in August and we always try to go to Dollywood, and like to go first thing when they open for the day. There are three different levels of TimeSaver H2O. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. When members of a group do not meet minimum height requirements, Dollywoods Parent Swap program provides hassle-free boarding of rides and attractions. Qatar Airways Remains Committed to Honouring Refunds, Paying Out Over Yes, we offer group rates for groups of 15 or more paying Guests. Groups refunds will be given on returned, unused admission tickets or cash value meal vouchers providing that your number adjustment does not cause you to drop below 15 paid admissions/meal vouchers. Dollywood is located in Pigeon Forge, Tennessee, 35 miles southeast of Knoxville, off I-40 at Exit 407. DollywoodPlease visit theLost and Found Pageto file a lost item claim. The moment we've all been waiting for has finally arrived: Dollywood is officially open for 2021. Nobel Peace Prize winner sentenced to 10 years in prison by Belarusian court, Whats the newest city in the US? Returns and Refunds - Amazon Customer Service Social distancing. Children can ride if they meet the minimum height requirement established by the rides manufacturer to ensure Guest safety. Weather was great, This is the version of our website addressed to speakers of English in the United States. Cruise cancellation, refund policies vary and may have changed - USA TODAY Please see our Entertainment section for more information. The day we were there they reached capacity early so it was fairly crowded which perhaps added to the problem. You'll find them at Aunt Granny's, Miss Lillian's Smokehouse and Fried Chicken, Hickory House BBQ, Grandstand Café, Red's Diner and Victoria's Pizza. These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. ticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Statement on coronavirus (COVID-19), consumer contracts, cancellation Please see Dollywoods. "We have been following the coronavirus crisis very closely and based on developments within the last 24 hours and in consultation with the State of Tennessee, we are going to delay our season opening until March 28," Craig . Tickets are not required for Dollywood shows (with the exception of special concerts). Shark Tanks Kevin OLeary blasts Ocasio-Cortez: She kills jobs by the Florida bill would require bloggers to register before writing about DeSantis. During the Christmas season, weekdays are your best bet. Tripadvisor performs checks on reviews. Unauthorized sales or resales of Tickets is prohibited. Published on March 15, 2021. If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. In response to the COVID-19 . Simply use the zip code "37863" on the weather website or mobile app of your choice.