Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. Once my manager returned she was very pleased with the progress that I made, and I was promoted. ", "I would need a refresher on the business management aspect. Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. Then pivot to balance that example by talking to the interviewer about scenarios when you feel it would be inappropriate to protect a coworker by taking the fall for actions such as stealing, misuse of equipment, etc. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". Taking the fall for a situation, to protect a co-worker, is a tricky situation. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . "Our company had a contest . Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. Panda Express is the world's biggest food chain company . Share details about how you communicated with your team to help them understand the goal and their unique roles. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. (1) Katrina wrote her cellular phone service provider a letter. The interviewer wants to know if your reactions to problems reflect maturity and professionalism. Be capable of always delivering exceptional results with high standards and great attitude. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. The first restaurant opened in. $26 to $36.40 Hourly. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Great! "Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. This culture is precisely the one that I am looking to work in. I appreciate your balanced approach to this question. Be strategic with your questions. proactive, respect win-win, great operations, growth, giving. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. Have a question or concern? Related Searches:All Shift Leader Salaries|All Panda Express Salaries. ADA Statement: I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". What would you do if a team member was not performing well? Additionally, the company may offer bonuses or other incentives to employees based on performance. I am currently earning my BA in Human Resources and would love to have an opportunity here when I graduate. When the manager is not present, you'll be . Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. ", "I am a team player with very few limitations to my schedule. You've used a strong example with a positive outcome. Great! You will gain valuable skills managing store operations and leading the team during the shift. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. 44. This sounds like an example you can expand on. Example: I am an avid sports fan who loves spending time with my family. Test. If it's a difficult customer who shook me up, I will take a breather outside for a moment. Did training take place in person, virtually, or through both avenues? "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. I am good at explaining how things work. Example: In my last position as a server at a local restaurant, I was promoted to lead cook after our regular cook went on vacation. You can strengthen this answer by talking about how you handle a setback. This ability to make fast decisions is especially helpful in my role as manager when there is an inventory, personnel, or customer issue. ", "I enjoy reading and hiking. Can you tell us about your previous work experience? "I had zero unexcused absences last year. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Click the links below to learn more about E-Verify. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. 95 terms. Casual dining has a higher turnover rate than many industries, and it's often to no fault of the company. Created by. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. Test. I have solid references who will speak to my honest and reliable character as well. 8 1 working toilet Job Description Indeed.com. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If you get upset you will take it on future customers. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. I'd like to work for an organization that takes quality and service as seriously as you do. Discuss how this position stands out to you over any others. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. Full-Time. Being a leader not only calls for taking control of a situation but communicating and working as a team.". It doesn't have to be a formal role as a manager or supervisor. Module 1 Panda Express PIC Test. Written by professional interviewers with 62 answer examples and 31 community answer examples. Learn. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Sets found in the same folder. If you could choose the focus of your training, what would you pick? arkea_sauvage5. I don't enjoy setbacks, but I do take them as a learning experience. 661 solutions. I am able and willing to work overtime, and weekends as well. Great Compensation Package and Bonus Opportunity Talk to the interviewer about your thoughts on honesty in the workplace. As far as callouts, I called out one day due to an injury outside of work.". I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. . I knew the basics but was certainly not trained on the specifics of the role. Panda Express Hourly. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. 3 any reheated food is cooked at 165+ "Thank you for asking - I do have a few questions. Flashcards. 2. safe count- safe wizard If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. You have communicated that willing to be flexible but would like to work around your class schedule, which is a reasonable request. Starting with my first job at Burger King in 1987. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Flashcards. "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. Is honesty always the best policy? 3. integrity Shift Leader Job in Georgetown, TX. . How would you describe your ideal candidate for this position? 2. doors are locked during closed hours Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. I took charge for two weeks, and the experience was quite positive! Other than that, I am available. Recreational Impacts Sports & Ethics. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Test. 5007 Total Views. This research is also helpful because many companies will post their new openings using their social media platforms. be impeccable with our worlds and actions. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. ", "This too depends on the situation. Associate discounts for many brands Do you pause to evaluate what happened, make adjustments, and try again? The workplace provides opportunities to be both a leader and a follower. Any experience welcomed Job Description. Discuss with the interviewer how you typically cope with delays in the workplace. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. hurray. Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) "I have researched Panda Express and read a lot about your company culture and customer service philosophy. Share that you have the means to get to work consistently and on time. Share more about how you assess the situation before moving on to the rest of your answer. Growing your career as a Full Time Shift Leader is an incredible opportunity to develop excellent skills. Next match the skills required for the job to your own skillset. Panda Express Module 1 - Shift Lead Study Guide. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Is the overall food/ingredient quality better than their top competitors? "If I could further my education in any way I would choose to expand my knowledge in training a variety of Asian kitchen and cooking techniques. "In my last position, I trained new hires on how to use our applicant tracking system. What was the outcome, and what did you learn? The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Then, I move on! District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Job Details. ", "I love to read in my free time and spend as much time as I can doing that. Finally, talk about the outcome you achieved. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. Match. Panda Express restaurants were traditionally located in shopping mall food courts . Hires 18+ Job Description. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. We offer our team members:** Pleasant, IN. Created by. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. On-Going Career & Leadership Development By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. Demonstrate that you are confident and able to react swiftly when the need arises. Orlando, FL. Prefer some Operations experience, Food Safety: The Panda Way. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. Talk to the interviewer about your thoughts on taking the fall for something you did not do. Test. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. On-Going Career & Leadership Development ", "Here are some sample questions: - When would you like to have this position filled? High performance teams are becoming increasingly important in the restaurant industry. sink 120 in 1 min The "Most Likely Range" represents values that exist . Full-time. It takes practice, experience, and confidence to learn what sorts of decisions yield the best results. . The biggest success factor I believe is communication. The restaurant industry is fast-moving and nearly always open. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. Average Panda Restaurant Group Shift Leader hourly pay in California is approximately $19.49, which is 39% above the national average. Performance Monitoring: As a shift leader, you may be responsible for monitoring the performance of your team members. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. - How long has this role been vacant? ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Match. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Finally, reassure the interviewer you have the right skills. We can all agree that interviews are stressful and competition is intense. POSTED. Associate discounts for many brands. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. We value diversity in all forms and know the strength it brings. Panda Express shift leader; Activity. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. raphaelamadeus. You can also provide an example of how you ensure cleanliness by assigning routine cleaning at frequent intervals, ensuring there are adequate cleaning supplies, etc. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. I learned how to prioritize my tasks so that I could get everything done before the end of my shift.. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. There was never a discrepancy. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . Shift Leader - 2123. It's best, to be honest, and tell the truth whenever possible. They want to know they can trust their employees to do the right thing. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. (12) I need that cash! I also completed all deposits on time each night, which helped me develop my math skills even more.. Otherwise, try and tell them how your previous work experience relates to the job you are applying for at Panda Express. 40. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. 2. recruiting/retention For example, if you're interested in a particular training program or leadership development opportunity you could ask a question to gain more insight into program specifics. Panda Express Interview Questions and Answers. It can also help you identify employees who may be ready for a promotion. Created by. 13 temp long isnt falsified, 5 This question is a great way to learn more about the candidates personality and values. We like the sound of that. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and growth-oriented environment. A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. 2 Employees They say that you have a great focus on family, embracing diversity, and helping people to see their potential. "I do not believe in 'taking the fall' for people based on protecting them. Website. Perhaps your computer crashes, and you realize you may have just lost all of your hard work. Panda Express is an American fast food restaurant chain that serves American Chinese cuisine.With over 2,200 locations, it is the largest Asian-segment restaurant chain in the United States, where it was founded, and is mainly located in North America and Asia (in addition to other countries and territories). Regarding Panda's culture and people using questions from the training evaluation set. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. Posted: February 28, 2023. 182 reviews of Panda Express "Panda Express + DRIVE THRU = no shame while ordering 2 two combo meals and extra fatty egg rolls.and a diet coke. Shift Leaders must be able to handle stressful situations and remain calm under pressure. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . ", "Yes. Complete the sentence in a way that shows you understand the meaning of the italicized vocabulary word. Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. A valid drivers license and reliable transportation are also required. "Your customer service standards are one of the reasons I was so attracted to your company. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. ", "I have researched Panda Express a great deal, before coming in today. Also, what types of career growth opportunities would follow this position? 21 terms. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. Why do you want to work at Panda Express? Panda Express was updated by Rachelle Enns on May 26th, 2018. I can see the balance you're trying to find in this answer. I am comfortable with these types of tasks. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. 95 terms. Do you rely on past experiences? izzy_garza. Edge Reading, Writing . Estimated $24.8K - $31.4K a year. I was able to take it on successfully by leaning on my team, reading a lot of company manuals, and asking many questions. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . 1. inventory Shift Leader Panda Express. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. It started to rain and he was worried, as he did not have an umbrella. To deliver exceptional asian dining experiences by building an organization where people are inspired to better their lives, To create a safe and empowering conversational environment for team panda to listen, appreciate and challenge each other in bringing our vision alive and in action, Be recognized as a world leader in people development to become loved by our guest, Small: 2 sides 2 entrees, serves 12-16 I see that you mention ABC and XYZ in your job posting. Whether I am training formally or not, I am always the go-to for shadowing and mentorship. Ultimately, a top shift leader should be . If you dont see improvement after a week or two, say that you would let them go. Supervise other associates to ensure the store is running smoothly and effectively . Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . They also offer sides, appetizers, desserts, and drinks. Share some of your strengths to show you have qualities in both categories. Situations that require a quick solution can range from an emergency to a customer service issue or a conflict between team members. Here are five common Panda Express Shift Leader interview questions and answers. ", "I like the culture Panda Express offers. Learn. Morning Shift - Kitchen Help (2036) This estimate is based upon 31 Panda Express Shift Leader salary report (s) provided by employees or estimated based upon statistical methods. Pay Range: $17.50 - $26.00 / Hour *. I would be thrilled to build a lucrative career with Panda Express. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. Free meals while working at Panda Transparency is always a good idea, and if something went wrong, then it needs to be addressed to prevent it from happening again. However, you need to go deeper by talking about how you respond in situations that require a quick solution. 92 terms. 5 hand sink reaches 110 in 1 min, 3 comp. This would be a great opportunity to use the STAR method. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. - What do you see as the most significant change in this industry over the past three years? How would you measure my success and what could I do to meet your expectations? ", "I would describe my customer service skills as consistent, positive, and energetic. Panda Express Colorado Springs, CO. Use this question as an opportunity to share an example of a time when you shared honest feedback in a way that helped a team member improve or helped a team handle a project or meet a goal. I am a quick learner. 1. bank desposit daily Once I was late due to a terrible snow storm, and I always try to be 10 minutes early for my shift. Continuous improvement can help Panda Express Shift Leaders identify opportunities to reduce waste, increase customer satisfaction, and streamline processes. Average salary for Panda Express Shift Leader in Austin: $36,820. Do they offer innovative menu items or engaging product promotions that keep customers coming back? What can you tell us about Panda Express? Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. However, you can make it more unique to you by talking about the cultural values or company offerings that make you feel like a valued employee such as welcoming employee feedback and ideas, rewarding excellent performance with incentives/recognition, or providing tuition assistance, advanced training, or leadership development programs that help employees grow. I brought it up to management and we had a discussion on how to address the situation.". "I have taken Food Safety Level I, II and III. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." Learn. It is also important for shift leaders to be able to motivate their teams and provide feedback on performance. This is another great chance to make your answer more impactful and unique to you by sharing an example of a time when you took responsibility for your team's failure in an effort to resolve a customer issue. Ultimately . It can show teamwork, but it may not be the most honest thing to do. Panda express employees' hourly wages are $14.Employees in panda express can make $35000 and $26000, respectively. You're wanted here: If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. Share the role you play and your contribution as well as what you enjoy about it. Read our Terms of Use for more information. * Prefer some Operations experience. Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. It sounds like this is a strong example that you can leverage better to illustrate your training expertise. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. Skip to main content. Do you respond to each customer with professionalism and patience? As a shift leader, you may be responsible for scheduling employees and ensuring that the restaurant has enough staff to operate efficiently. ", "I generally take a total of three weeks a year.