for each ticket they purchase. I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. For example, one theater might receive one film to play, another theater might receive another. I have the exact same error. I had to re buy the tickets at the box office. Still no response from Fandango. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. What Do I Need to Pick Up My Tickets? Tickets purchased through Fandango.com can be used at AMC theatres. Select a movie and showtime, and then proceed to purchase the ticket. I can promise you !!! For some reason, it showed 3 Avengers reservations, even though it should only show 2. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated R films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Pleaseclick hereto find out about becoming a Paragon Theaters employee and apply today! They issued me a credit and the credit did not work! Someone needs to shut them down if they cant do better than this. FAQ Tickets and Passes - AMC Theatres An R may be assigned due to, among other things, a film's use of language, theme, violence, sex or its portrayal of drug use. Click Apply. PARAGON ENTERTAINMENT HOLDINGS, LLC'S "WIN A YEAR OF FREE POPCORN" SWEEPSTAKES, PARAGON ENTERTAINMENT HOLDINGS, LLC'S "ULTIMATE VALENTINE'SDATE NIGHT", PARAGON THEATERS THE BATMAN FREE SCREENING SWEEPSTAKES, PARAGON THEATERS THE BATMAN MERCHANDISE GIVEAWAY, PARAGON THEATERS DOG ULTIMATE PRIZE SWEEPSTAKES, LOTUS CINEMAS GRAND OPENING ULTIMATE FAN FREE SCREENING SWEEPSTAKES. This discount is available to those who present proper identification at the box office (and their immediate family members who also have proper ID). Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. How Do I Make a Donation Request? Delray + Axis15 Extreme + IMAX + Penny Lanes - Delray Beach, Fenton + Axis15 Extreme - NOW OPEN - Cary, Parkside + Axis15 Extreme + Penny Lanes - Cary, Village + Axis15 Extreme + Penny Lanes - Fredericksburg, Demon Slayer: Kimetsu no Yaiba -To the Swordsmith Village, A League of their Own (1992) presented by TCM, National Theatre Live: Frankenstein (Original Casting), Standing Room Only - The Legend of the 12th Man, Thomas & Friends: The Mystery of Lookout Mountain, Shazam! Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. This along with their surcharge makes them not worth the hassle. Bought 4 tickets using a gift card & balance going on my credit card. I received a gift card and tried using it but kept getting an error message. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. Parents are urged to learn more about the film before taking their children to see it. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. 2sandiesmail. Can a rating be changed? Were sorry, Gold and Silver Experience tickets are no longer accepted in theatres as of July 1, 2018. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Refund Policy Yes! I received my confirmation # and there's a link to view my tickets. Health & Safety Action In Regards to the Coronavirus. Unfortunately, Special Engagements carry a pass restriction. I live in Florida and searched the movie theatre I wanted in palm beach gardens then picked my movie, my time, and my seat and purchased the tickets. Try the Fandango FAQ for more information. The restriction generally applies to the first two-weeks of a film's theatrical release, however there may be specific films in which this time period is extended based on studio contracts. With this app, sometimes it works and sometimes it doesn't. When I click on the link, the webpage comes up only as text. If you wish to exchange your ticket, you get the VIP+ points accordingly. Employment There's a little square with the broken image . The theatre employee can access your order by phone number, ticket ID or confirmation number. Medi-Cal: ORP Validation Lookup The program is free (you just need an email address)and you earn a point for every ticket purchased, as well as five points for any concession purchase. 2023 . No, the rating system is strictly voluntary and carries no force of law. Any money or points on thecard will be merged to the account number you want to keep. I checked my email with no confirmation and purchase history on there website. Fandango.com Reviews - Viewpoints.com Had a similar problem too, but haven't fixed it yet since I don't know who to call. Ushers may conduct additional photo I.D. View our, Yes. Most of our theaters offer military discounts. Additional outside food and beverage is prohibited. DO NOT ACCEPT A CREDIT INSTEAD OF A REFUND! I'm now complaining to corporate Fandango is awful! I finally happened to hit a movie a could actually use it on, and it won't take the code. Parents should be especially careful about letting their younger children attend. No children 6 and under are allowed into a "R" rated movie. The booking fee is non-refundable. Should you encounter any issues with the application please contact us at 1-800-541-5555. are permitted to be used within any Regal Entertainment Group facility. Flashforward to the next day, apparently the first order did end up going through, but the second order (without AList) has better seats. Get help. 1/3 spots are taken by a bugged Endgame ticket. Of course, they say the same thing as before and to contact Fandango. Is Your Popcorn Gluten Free? Please check your local theater under the Ticket Pricing tab. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. How can I find a copy of my confirmation email? View recurring transaction details for previous monthly payments. You can check your Gift Card balance anytime. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. Please note that there is a maximum of ten tickets per online order. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. MPAA Fandango offers refunds or exchanges, and there are several ways you can go about it. its a very bad app. I lost my Diamond Rewards Card--what do I do? Wait to be redirected to another page. Why do you charge a booking fee? What is Considered a "Holiday" in Terms of Exclusions for Discounts on Ticket Pricing? At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Basically, made one order over Fandango with A list, but during payment submission the website crashed. Student discounts are not available online, and are only offered at select Paragon Theaters. I sought out a place to post a review and realized how awful their customer service is and how many people have had issues! That makes six. Join our "virtual" program at this link. I can guarantee you. By refunding that ticket you lose the right to accumulate VIP+ points. If your showtime has not passed, you can request a refund by providing the email address associated with your ticket purchase and the last 4 digits of your gift card or credit card. To receive a student discount you must currently be a student. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Do all movies have to be rated? When I wanted to return one of a group of tickets hours in advance of a film, I was told I would have to cancel and reorder the entire groupcould have lost the seats I had by doing that. I recommend no one to use this website. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. On a holiday week, the showtimes may not be available until Wednesday. You will need to have your receipt or transaction numberon hand. The customer service was so good too. Claim your profile to access Trustpilots free business tools and connect with customers. Customer Service chat is the biggest joke. A patron desiring to purchase multiple tickets must provide a valid photo I.D. DoNotPay offers you the chance to refund movie tickets online in just a few clicks. How to Request a Fandango Refund the Easiest Way. Sorry, no bartering. Did not know this until tickets were refused at Idaho theater. The theatre employee can access your order by phone number, ticket ID or confirmation number. If you prefer calling, you can request a refund on the phone. Track order. Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. Paragon Theaters is proud to be a partner of Fandango. Online orders can be paid with Visa, MasterCard, American Express and Discover. How Long Will a Movie Play at my Theater? 1. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. The amount will be decreased for the per-ticket convenience fee the company is allowed to keep, as stated in its. Don't waste your money we all work too hard for it. So I was at work trying to print this and no images or barcodes were popping up. Enter your email address and the confirmation number. Yes, as part of our compliance with the Americans with Disabilities Act, Paragon Theaters does providehearing-impaired guests with the option of using adevicethat enables close captioning for our films. Exchanging your ticket means that you dont lose any money on the convenience fee as you do with the refund. Lowe and behold I had an email in key spam account. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. In the interest of safety in the lobby and auditoriums, skateboards and hover boards are not allowed on theatre property. I have always heard of and saw the commercial Ads about Fandango, but never used it until last summer. Bought 4 tickets using a gift card & balance going on my credit card. We will fax your bank on your behalf and, if you so choose, contact Fandango for you. I would suggest you avoid this company. What Does the Fandango Refund Policy Say?