Hi there,We sincerely apologize for your negative experience. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. . That's why we provide features like your Approval Odds and savings estimates. Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. 1 Standard rates for data and messaging may apply from your wireless provider. Thats the fee a merchant pays us with every card transaction. Articulate , very informative , and patient. Have a blessed day. . This is the absolute worst app!! Faster access to your money. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. When compared to the high interest rates of a payday loan or taking out a cash advance on a credit card, however, PayActiv fees are minimal. Talk with a financial professional if you're not sure. We always try our best to do our job well and your kind words make it all worthwhile. 243 total. Credit Karma, Inc. and Credit Karma Offers, Inc. are not registered by the NYS Department of Financial Services. iPhone is a trademark of Apple Inc., registered in the U.S. and other countries. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. There was an unknown error. Its also one of the few cash advance apps Ive reviewed that offers cash advances. Find her on Twitter, @DawnAllcot. Payactiv how to apply for an online loan, review of the loan company Verification can help ensure real people write reviews about real companies. He deserves a huge raise. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. A team member will be in touch ASAP. Hi William,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. Explained my issue & he definitely assisted what agent Jane E messed up on. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Its available to part-time and full-time salaried workers, as well as hourly workers. Do not make deposits with this card when you try to have it refunded they decline it if it's more then 90 days and pretty much tell ya too bad. 1 Standard rates for data and messaging may apply from your wireless provider. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Otherwise, read on! We'd like to turn this around and resolve your issue ASAP. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. To resolve your issue we need your account details. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. If your employer is enrolled with Payactiv, you can pick up your advance in cash at a Walmart Money Center. He fixed the issue, even when my phone died and I called back. Great customer service!!! Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. We always try our best to do our job well, and your kind words make it all worthwhile. We always try our best to do our job well and your kind words make it all worthwhile. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. :). We'd like to turn this around and resolve your issue ASAP. Payactiv costs nothing to the employer. I love this guy!! In the Business to Business Service category. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. Like other cash advance apps, Payactiv also offers financial wellness services. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I just being honest tho this company is no good. He did everything that others couldn't, get me my money and not once did he tell me to wait a few hours or wait another 24. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Payactiv can be used by businesses of all sizes. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. I will never forget this. What stands out about PayActiv is the ability to receive up to 50% of your earned net pay each period as a cash advance. Payactiv Expert Review, Pricing, Alternatives - 2023 * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. :). Was never asked what the issue was. Have a blessed day. We may also receive compensation if you click on certain links posted on our site. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv It goes against our guidelines to offer incentives for reviews. I always have a problem and no one can fix it. Hi Victor,We sincerely apologize for your negative experience. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. If your employer offers EWA, all fees to access your earned wages are less than $3. One of our representatives will be reaching out to you shortly. I haven't even gotten "I'm looking into your account", it's as if they open the chat to look busy and then do nothing because they're lazy or are trying to take on far too many chats at once. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. These offers do not represent all available deposit, investment, loan or credit products. Heres how Payactiv and payday loans compare. PayActiv Pricing, Alternatives & More 2023 - Capterra LoanPro. Have a wonderful day. Learn how its rewards program works and see if the card is right for you. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Learn how we maintain accuracy on our site. Here are 8 tips for writing great reviews. Payactiv pay advance app isn't available on Finder right now. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Dont use Payactiv. We're working on your case. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. payactiv has an overall rating of 3.4 out of 5, based on over 61 reviews left anonymously by employees. The review found that, on average, the cost to borrow $500 from a payday lender in Louisiana for four months was $435, or an interest rate of 405%. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. It's been another month and Payactiv card still isn't working. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. You can receive a cash advance of up to 50% of a day's pay. Even if your employer isnt enrolled in Payactiv, you can apply for the Payactiv VisaCard* and receive your paycheck up to 2 days early1 and use our in-app savings tools, prescription discounts, and 1:1 financial counseling. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You can also easily lock lost or stolen cards. Comes with the option to change your due date so you wont fall behind on repayments. Our Lady of the Lake's Faith Fund counters predatory lenders Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. They cant help you resolve any issues. The . Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. they were quick at responding and helping me find a solution! Have a blessed day. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. He was so helpful and I appreciate him so much. :). They will transfer you 20 times and no knows where your money is. So Ill be honest, I cant stand the customer support on the app, the chat function is slow and glitchy and the ability to communicate through it is awful. I wish I never started using this app, its so frustrating!!! We use dedicated people and clever technology to safeguard our platform. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. And PayActiv comes close, which is why it earned a 4.9 rating in this category. lawanda moore. Hi Michell,Thank you for taking the time to write a review about your experience, it's always rewarding to hear such kind words. 5/5 Jay! I promise he is the best & only agent i will deal with! PayActiv is accredited by the Better Business Bureau with a B, which is typically an indication of good customer service. In terms of security, no app is 100% secure. PayActiv, Inc. . I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. EWA has not worked for a while. I hate my job use this company. Learn more at www.payactiv.com. Shop Pay is an innovative payment solution developed by Shopify. Have a blessed day. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. There is no fee to load money on your prepaid Visa card or to use your card in many locations, including at 37,000 MoneyPass ATMs across the country. Albert Wick amazing, skilled, and delightful human being thank you again. Anyone can write a Trustpilot review. The platform also supports 1:1 consultations with financial coaches, savings guidance, discounts, and expense tracking. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. I had been sick with the flu and was in desperate need of cash for meds. Hi Lasheka,We sincerely apologize for your negative experience. Hi Tasha,We sincerely apologize for your negative experience. One of our representatives will be reaching out to you shortly to assist you. payactiv Reviews: What Is It Like to Work At payactiv? Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. CONS. 20072023 Credit Karma, LLC. If there's anything you need in the future, we're here 24/7. Find out how we combat fake reviews. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. We update our data regularly, but information can change between updates. Hi Annisia,Thank you for your feedback. Mr. Davis worked very hard to help me and work with his supervisor. Image: Man sitting in his living room, on the floor in front of his couch, looking at a Cleo cash advance on his mobile phone. Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Hi Hadar,We sincerely apologize for the inconvenience. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. One of our representatives will be reaching out to you shortly to assist you. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Be sure to include your Employer's name, Employee ID, and Mobile number. 1 Standard rates for data and messaging may apply from your wireless provider. Get help from our 24/7 live customer support. - Payactiv If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. He was kind and patient with me and was able to fix my paycor app issue within minutes. View Payactiv SDS-IT revenue, competitors and contact information. Working at payactiv | Glassdoor Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Here are 8 tips for writing great reviews. One of our representatives will be reaching out to you shortly to assist you. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. Rather than borrowing money or paying overdrafts and late fees, you can transfer your earned wages directly to your bank account or the Payactiv Visa Card for a fixed transaction fee that ranges between $1 and $2.99 depending on the mode of transfer. Conclusion. You can click on the 'unsubscribe' link in the email at anytime. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. Have a blessed day. Payactiv App: How Does Payactiv Work? [Best Guide] - Overdraft Apps You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. OrbisPay vs. Payactiv Comparison Heres how Payactiv compares to Earnin, another popular cash advance app. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. If you have questions about Payactivs security policies, contact the company on its website. PayActiv. But if you find yourself needing to borrow cash against your paycheck regularly, it may be a good idea to take a closer look at your finances and work on making a monthly budget to keep your spending on track. I appreciate her help please give her a raise . Alan Davis is one of the best Representatives this company has. What Is DiversyFund? while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Our information is based on independent research and may differ from what you see from a financial institution or service provider. Payactiv Reviews - 2023 - Slashdot You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. I will never use this card again and I will tell everyone I know to never get one. $1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Advice to Management Live support is available 24/7/365 online or by phone, according to the PayActiv website. Find out how we combat fake reviews. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. All Right Reserved. Payactiv is a popular paycheck advance app offering an inexpensive alternative to payday loans and even some cash advance apps. These offers do not represent all deposit accounts available. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Update: After seeing my posted review, Jasper from UKG Wallet contacted me to rectify the situation. Hi Clechelle,We sincerely apologize for your negative experience. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. 2023 Trustpilot, Inc. All rights reserved. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Compare price, features, and reviews of the software side-by-side to make the best choice for your business. Indeed Featured review. Contact - Payactiv Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. This makes it one of the few cash advance providers that doesnt require a bank account. Ned is amazing. :), Zachery Marshall has amazing customer service! I need gas and my refill of my stroke meds payactive would not updated my hours. banks. Davis M has saved the day once again! She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. We'd like to turn this around ASAP. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. You're amazing and thank you for your kindness, Hi Romona,Thank you for taking the time to write a review about your experience. We'd like to turn this around and resolve your issue ASAP.